Frequently Asked Questions
You can reach us at +918928978061 or email us at support@erazzlondon.com.
Yes, once your order is shipped, you’ll receive an email with tracking details to monitor its progress.
Yes, we do offer urgent delivery, including next-day delivery depending on your PIN code. An extra courier charge will apply.
To request urgent delivery, simply WhatsApp us with your order details and preferred delivery date. Our team will respond with the delivery charge and confirmed delivery timeline.
Please note: Urgent delivery is available for prepaid orders only.
Yes, we offer custom sizing for all our outfits. Just select the Custom Size option on the product page, fill in your measurements, and place a prepaid order. Not sure about your measurements? No worries—place a prepaid order with your nearest size and call us at 8928978061. Our design team will guide you through the measurement process. It hardly takes 10mins, simple and quick. Please note, we only accept prepaid orders for custom fittings.
We accept returns within 48 hours of delivery for unused items in their original packaging. Some items are eligible for exchange only, such as gowns and sale items.
please refer to our return policy for more details.
We offer exchanges for size or fit issues on gowns, sequin outfits, custom-made pieces, and sale items.
Email us at support@erazzlondon.com with your order number, the item(s) you want to return or exchange, and the reason for the request.
Yes, COD is available for your convenience on eligible orders.
Our sale section features a variety of items, including tops, dresses, bottoms, gowns, and more, all at discounted prices.
Follow us on social media to stay informed about exclusive sales and promotions.
Yes, most items are ready to ship, ensuring quick delivery after processing.
Yes, we frequently run promotions.